Ask the Chef...

We use oils, seasonal vegetables and our proteins - beef, chicken, pork and turkey - are "hormone-free" and "antibiotics-free".

Yes! We have meals that work great with a low-carb diet, keto diet, and also for vegans and vegetarians.

Unfortunately, we can't substitute any of our ingredients.

Yes! We do... If you need catering services or any other special order, please feel free to contact us for assistance.



Aluminum Packaging Frozen Aluminum Packaging Thawed
Place the bag in a pot with hot water for 10-12 min. Place food in a microwave container for 10 min.


Aluminum Packaging Frozen Aluminum Packaging Thawed
Place the bag in a pot with hot water for 5-7 min. Place food in a microwave container for 5 min.


Aluminum Packaging Frozen Aluminum Packaging Thawed
Preheat your oven to 350°F and place the container with the lid for 30 min. Preheat your oven to 350°F and place the container with the lid for 15 min.

Delivery Questions?

Deliveries are made on Tuesday, Thursday and Friday. Depending on when the order is placed.

Once you have placed your order, you will receive an email that will show the exact day and the approximate time of delivery.

You can contact us and ask for special deliveries or request to add your zip code in our delivery path.

Business Secure

Protecting our client's personal information is our priority. Our security protocol starts with the SSL certificate in order to encrypt information that goes through the site such as credit cards details and sensitive data that our customers share during the checkout process. After this step, we chose Square as our payment gateway offering the Tokenization technology that makes it easier to improve payment security helping the authentication process during the purchase without affecting the security of a transaction. We don't keep your sensitive data in our private server, we use the "token" method in order to protect even more our transactions.

We make backups and security scans in a daily basis. Anti-Spam | Anti Hacker, unique IP, IP Firewall, Two-Factor Authentication, User Verification and Login Security among others reinforced our extensive protection list in order to make our client's information less vulnerable.

We hope that you can trust in our payment process and enjoy our food! ;o)

Unfortunately, we are not accepting cash or checks at the moment. The only payment method we accept is credit card, using our secure platform through Casera's web site. If you need help or have any questions regarding payments, please contact us.

Sure! You can order all the meals you need. If, for some reason we don't have the meal in stock, please contact us and we will do our best to meet your requirements.

Technical Support

No, our clients don't have to register in our site. They are allowed to order as a guest. We recommend our clients to register because they will not be required to re-enter their shipping or billing addresses every time they order online. Whenever they place an order, it will be delivered to the registered address on file, unless they direct us otherwise. They can browse, shop and, if necessary, complete their order at a later time. We'll keep track of the items they've already put in their shopping cart so that when they come back later, they will not have to re-select the items again. Note that placing items to the shopping cart for purchase at a later time does not guarantee item availability.

We work hard to be compatible with all the browsers and OS (Operating System) based on our client's equipment/hardware (Desktop, Smart Phone, Tablet) but we can't test our platform in all the combinations available in the market out there. Therefore,  from time to time a unique-special case might show up and we will need to check it out in order to fix it.

If you can't make an order or have any other technical issue with our platform, please contact our Tech Support.

No, you don't have any technical problem if you can't find a specific product. Not all the products are available all the time for multiple reasons.

Sometimes we have seasonal meals (prepared with seasonal ingredients) and depends on the time of the year we can't offer it. But, the main reason why you can't find a product is because it's out of stock. In that case, you can contact us and we can provide an estimate time for the availability or better yet, we can prepare a special order just for you!


Didn't find an answer? Please contact us